Control Panel

Enabling or updating your forwarding email address (POA)

Here are the steps to setup or update your forwarding list for your email account on the InfoQuest POA hosting system. Login at the Customer Control Panel with your main account’s username and password. Click on the “Mail” tab. Click on your Name. Click on the “Forwarding” tab. Click on the “Forward List” link. There […]

How to Remove email hosting (POA)

Here are the step by step instructions on how to disable / remove your email hosting from your POA account if you have chosen to do email through another provider. 1. Log into the Customer Control Panel with your main account’s username and password. 2. Click on the “Hosted Domains” tab. 3. Click on your […]

How to remove an email account (Superaccount)

Here are the instructions on removing email account through the SuperAccount’s customer control panel. 1.  Log into the Customer Control Panel with your main account’s username and password 2. Click on the Website Link. 3. Click on the Email link. 4. Click on manage mailboxes. 5. Select your domain name. 6. At the next page […]

How do I add an email account (POA)

Here are the step by step instructions on how to add an email account for your domain in the POA system. 1. Log into the Customer Control Panel with your main account’s username and password. 2. Click on the “Mail” tab in green at the top. 3. Click the “Add New Mailbox” button/link. 4. Select […]

How to change your password (POA)

Here are the steps to change your password to your standard POA email address. 1.      Login at the Customer Control Panel with your email address and existing password. 2.      Once logged in, under the “User Account” tab, click the “Login” link. 3.      Click the “Change Password” button. 4.      Type in your old password in the […]

Block Spam, or White list or Black list Email addresses (POA)

How do I add Spam protection, Whitelist or Blacklist email addresses for my domain or email address? To protect yourself against SPAM or White list email addresses, you have 2 options with our hosted solutions. Option 1:  All of our Website and Email Hosting subscriptions include basic SPAM Protection. You can enable this per mailbox […]

How to manage DNS entries (POA)

1.      Login at the Customer Control Panel with your main account’s username and password. 2.      Once logged in, click on the “Hosted Domains” Tab. 3.      Click on the domain you wish to manage. 4.      On the next page, click the “DNS” tab. 5.      Then click […]

How to update / change my name servers on my domain (POA)

If you bought a domain through InfoQuest and you’re doing DNS through another provider, here is how do to update the name servers on your domain. 1.      Login at the Customer Control Panel with your main account’s username and password. 2.      Once logged in, click on Registered Domains. 3.      Select the domain you want to […]

How to change where you domain name is forwarding to (POA)

If you’ve registered a domain name through InfoQuest and you are doing DNS through our system and you’ve have the domain name setup forwarding to another website, here are the step to change the forwarding if you need to change where you want the domain to forwarding to. Here are the step to change where […]

How can I edit my DNS records (POA)

Log into the Customer Control Panel with your main account’s username password. Once logged in, click on the Hosted Domains tab. Click on the domain you’d wish to add or update a DNS record for. Click the “DNS” Tab. Then click the “DNS Records” link. You’ll see the list of existing DNS records. NOTE: You […]