Control Panel

Purchase Hosting for Existing Domain (POA)

Here are the step to purchase web hosting or WordPress Hosting if you bought a domain name through InfoQuest. 1. Log into the Customer Control Panel with the main account’s username and password you used when you registered the domain. 2. Click on the “Account” tab. 3. Click on the “Subscriptions” link. 4. Click on […]

Update Name Servers (POA)

If you registered a domain through InfoQuest and you’re doing DNS through another provider, here is how do to update the name servers on your domain. 1.      Login at the Customer Control Panel with your main account’s username and password. 2.      Once logged in, click on Registered Domains. 3.      Select the domain you want to […]

Change Domain Renewal Settings (POA)

By default, domains registered through InfoQuest’s website are set to automatically renew. Use these steps to change your domains automatic renewal status: Login at the Customer Control Panel Select the “Accounts” tab Select “Registered Domains” from the subscriptions section Select the domain name you’d like to manage. At the bottom of the screen you’ll see either […]

How to create a DSN connection in the CP (POA)

Here are the steps to create a DSN connection through the POA customer control panel. 1. Log into the Customer Control Panel with your main account’s username and password. 2. Click on the “Websites” tab. Then select the domain you want to manage. 3. Click on the “DSN Management” link. 4. Click on the “Add […]

Update Main Account’s Company Information (POA)

Here are the steps to update your Company’s Account Information. Log into the Customer Control Panel with your main account’s username and password. Click on the “Account” Tab. Click on “Account Settings”. Click on “Edit Account Settings” button. On the next screen you can update your company information and click “Save”.  

How to “stop” your website through the CP (POA)

Here are the steps to “Stop” your website through the POA customer control panel. Log into the Customer Control Panel with your main account’s username and password. Click on the “Websites” tab. Click on the “Domain” in question. Click on “Web Hosting Settings” link. At the bottom of the page you’ll see a “Stop” button, […]

Adding A Domain To Your Account (POA)

Here are the steps to adding an existing domain to your shared hosting account. Log into the Customer Control Panel with your main account’s username and password. Click on “Hosted Domains”. Click “Add Existing Domain Name Registered Elsewhere”. Type in the domain (Example: domain.com) Check the “Zone management ability” box if you want to manage […]

How do I find the root path of my website (POA)

Here are the instructions on where to find your website’s path in the customer control panel. Log into the Customer Control Panel with your main account’s username and password. Click on the “Websites” tab at the top of the page. Select your domain name you want to find the path for. On the next page […]

Where do I manage my users for my account (POA)

Below are instructions on where to go into your control panel to manage your users. When you create an email address or web users the system creates them all as “Users”. When you remove an email address or web user….etc., every so often you should go in and clean up the old users that you’re […]

How to Manage files through the Control Panel (POA)

Steps to take if you need to clear off/delete files for your website through the customer control panel.  Log into the Customer Control Panel with your main account’s username and password. Click on the “Websites” tab. Click on your domain. Click on the “File Manager” link. You’ll see all the files where you domain name […]