Hosted Exchange

Outlook Search Error

If you’re doing a search in Outlook and you get the following message “Lets look on your computer instead”, Here is what you can do to help correct this issue. Fix requires adding a registry key (DWORD) with a value of 1.  The location and key that needs created are:  HKEY_CURRENT_USER\software\microsoft\office\16.0\outlook\search DWORD: DisableServerAssistedSearch After that […]

Migrate InfoQuest Email to Hybrid Hosted Exchange (POA)

So you or some of your users have outgrown standard InfoQuest email and are interested in moving their mail hosting to our Microsoft Hosted Exchange. After you purchase your Hosted Exchange subscription follow these instructions to successfully migrate each user over to Hosted Exchange: STEP 1: Select Hosted Exchange subscription > Click Account Tab > […]

Setup Auto Archive for Outlook 2010 or later

How to Turn On the AutoArchive feature for Outlook 2010 and later versions: Click the File tab, and then click the Options tab on the File menu. Click the Advanced tab. Click AutoArchive Settings. Click to select the AutoArchive Every check box, and then type a number in the Days box to specify how frequently […]

Setting up your Hosted Exchange account in Outlook 2013 (POA)

If you have “Hosted Exchange” hosting with InfoQuest. Here are the steps you’ll need to take to get it setup in Outlook 2013. 1. Wherever you’re doing DNS for your domain, you need add a CNAME called “autodiscover” and have it point to “exchangeauto.infoquest.com“. 2. Example: Your domain name is johnsmith.com, you would create the […]

Setting up your Hosted Exchange account in Outlook 2010 (POA)

If you have “Hosted Exchange” hosting with InfoQuest.  Here are the steps you’ll need to take to get it setup in Outlook 2010. 1. Wherever you’re doing DNS for your domain, you need add a CNAME called “autodiscover” and have it point to “exchangeauto.infoquest.com“. 2. Example: Your domain name is johnsmith.com,  you would create the […]

Errors configuring Outlook 2007 on Exchange Server 2013 (POA)

If you get an error when trying to configure Outlook or Entourage for your exchange mailbox, you probably haven’t created the autodiscover entry for your domain, here are the step below if you’re doing DNS through InfoQuest. Log into the Customer Control Panel with your main account’s username and password. Click on the “Hosted Domains” […]

How to configure Android using Microsoft Exchange (POA)

The following information will assist you with setting up your Hosted Exchange mailbox with your Android Phone. * Please confirm you have an CNAME record in your DNS named autodiscover.”domain name” pointing to exchangeauto.infoquest.com * ActiveSync needs to be enabled through the Customer Control Panel To Setup Exchange open the Email Application > In the top […]

How to configure iPhone for Microsoft Hosted Exchange iOS9 or lower (POA)

Here are the steps to add an Hosted Exchange email account to your iPhone. First, make sure you can login using Outlook Web App via https://exchange.infoquest.com. If you can login with your email address and password, you’ve confirmed you have the correct login information. 1. Select “Settings” icon from your iPhone home menu 2. Select […]

How to configure Entourage 2008 using Microsoft Exchange (POA)

1. Log into Customer Control Panel . 2. If you have several Subscriptions, select Subscription, which includes your Exchange Mailbox. If you have only one Subscription, ignore this step. 3. From the “Home” tab, click on the “Mailboxes“. A list of your existing mailboxes opens. 4. Select the Mailbox that you’re wanting to setup. 5. […]

How to configure Outlook: Mac 2011 using Microsoft Exchange (POA)

Please confirm you have an CNAME record in your DNS named autodiscover.”domain name” pointing to exchangeauto.infoquest.com 1. Open Microsoft Outlook from the Dock 2. Click Outlook > Preferences 3. Click Accounts 4. Click the “+” Button > Select Exchange… from the Dropdown Menu 5. Enter your Exchange E-mail Address, Authentication Method (User Name and Password), […]