Email

iPhone Outlook App IMAP setup

Here are the steps you need to take if you’re using the “Outlook App” on your iPhone.   In Outlook for iOS, go to Settings > Add Account > Add Email Account. Enter email address. Tap Add Account. If you see the Select your email provider screen, choose IMAP. Enter your password and toggle on […]

Google Rejecting Email from IMAIL Hosted Account due to SPF Record

If you have an InfoQuest IMAIL account and you’re getting rejections from Gmail accounts due to an bad or invalid SPF record, add this TXT record for your domain and this should help. v=spf1 mx a:imailsmtp.infoquesthost.com include:_spf.hostedemail.com ~all Also, it is a good idea to get verified by Google, if you’re doing DNS through InfoQuest, […]

iPhone IMAP Email Setup (iOS10 or higher)

iPhone Email Setup. Settings Icon Mail Accounts Add Accounts Other Add Mail Account Name: Fill in your Full Name Email: Email address you’re wanting to setup. Password: Password for email account. Description: Auto filled in or change it to what you’d like. Click Next Incoming Mail Server: mail.yourdomain.com User Name: Full Email address Password: Your […]

Hosted Exchange 2013 Android Setup Instructions

To setup your Hosted Exchange 2013 mailbox on your Android, follow these instructions: Navigate to your “Mail” app In the Top Left, Select the “Burger Menu” Select the “Cog” icon Select “Add Account” Select “Exchange” Enter the E-mail Address and Password for your account Select Manual Setup In the “Domain\Username” field, enter your E-Mail Address […]

Hosted Exchange 2019 Android Setup Instructions

To setup your Hosted Exchange 2019 mailbox on your Android, follow these instructions: Navigate to your “Mail” app In the Top Left, Select the “Burger Menu” Select the “Cog” icon Select “Add Account” Select “Exchange” Enter the E-mail Address and Password for your account Select Manual Setup In the “Domain\Username” field, enter your E-Mail Address […]

Hosted Exchange 2019 iPhone Setup Instructions

To setup your Hosted Exchange 2019 mailbox on your iPhone, follow these instructions: Navigate to your iPhone “Settings” Scroll down and then select “Mail” Select “Accounts” Select “Add Account” Select “Microsoft Exchange” Enter the E-mail Address and a Description for the account Select Configure Manually Enter the Password associated with the mailbox In the “Server” […]

Hosted Exchange 2013 iPhone Setup Instructions

To setup your Hosted Exchange 2013 mailbox on your iPhone, follow these instructions: Navigate to your iPhone “Settings” Scroll down and then select “Mail” Select “Accounts” Select “Add Account” Select “Microsoft Exchange” Enter the E-mail Address and a Description for the account Select Configure Manually Enter the Password associated with the mailbox In the “Server” […]

Exchange 2019 Setup Instructions for Email Clients

Now that you’ve been upgraded to the new Exchange Server, you can either login to the new Exchange server using the Outlook Web App via https://exchange.infoquesthost.com or configure Outlook using the following steps: The following step can be taken below if your current profile doesn’t update to the new server automatically.  It just depends on […]

Outlook Search Error

If you’re doing a search in Outlook and you get the following message “Lets look on your computer instead”, Here is what you can do to help correct this issue. Fix requires adding a registry key (DWORD) with a value of 1.  The location and key that needs created are:  HKEY_CURRENT_USER\software\microsoft\office\16.0\outlook\search DWORD: DisableServerAssistedSearch After that […]