Email

iPhone IMAP Email Setup (iOS10 or higher)

iPhone Email Setup. Settings Icon Mail Accounts Add Accounts Other Add Mail Account Name: Fill in your Full Name Email: Email address you’re wanting to setup. Password: Password for email account. Description: Auto filled in or change it to what you’d like. Click Next Incoming Mail Server: mail.yourdomain.com User Name: Full Email address Password: Your […]

Hosted Exchange 2013 Android Setup Instructions

To setup your Hosted Exchange 2013 mailbox on your Android, follow these instructions: Navigate to your “Mail” app In the Top Left, Select the “Burger Menu” Select the “Cog” icon Select “Add Account” Select “Exchange” Enter the E-mail Address and Password for your account Select Manual Setup In the “Domain\Username” field, enter your E-Mail Address […]

Hosted Exchange 2019 Android Setup Instructions

To setup your Hosted Exchange 2019 mailbox on your Android, follow these instructions: Navigate to your “Mail” app In the Top Left, Select the “Burger Menu” Select the “Cog” icon Select “Add Account” Select “Exchange” Enter the E-mail Address and Password for your account Select Manual Setup In the “Domain\Username” field, enter your E-Mail Address […]

Hosted Exchange 2019 iPhone Setup Instructions

To setup your Hosted Exchange 2019 mailbox on your iPhone, follow these instructions: Navigate to your iPhone “Settings” Scroll down and then select “Mail” Select “Accounts” Select “Add Account” Select “Microsoft Exchange” Enter the E-mail Address and a Description for the account Select Configure Manually Enter the Password associated with the mailbox In the “Server” […]

Hosted Exchange 2013 iPhone Setup Instructions

To setup your Hosted Exchange 2013 mailbox on your iPhone, follow these instructions: Navigate to your iPhone “Settings” Scroll down and then select “Mail” Select “Accounts” Select “Add Account” Select “Microsoft Exchange” Enter the E-mail Address and a Description for the account Select Configure Manually Enter the Password associated with the mailbox In the “Server” […]

Exchange 2019 Setup Instructions for Email Clients

Now that you’ve been upgraded to the new Exchange Server, you can either login to the new Exchange server using the Outlook Web App via https://exchange.infoquesthost.com or configure Outlook using the following steps: The following step can be taken below if your current profile doesn’t update to the new server automatically.  It just depends on […]

Outlook Search Error

If you’re doing a search in Outlook and you get the following message “Lets look on your computer instead”, Here is what you can do to help correct this issue. Fix requires adding a registry key (DWORD) with a value of 1.  The location and key that needs created are:  HKEY_CURRENT_USER\software\microsoft\office\16.0\outlook\search DWORD: DisableServerAssistedSearch After that […]

How to setup an Auto Reply on SuperAccount Email Accounts.

Login to the web console at http://mail.yourdomain.com/CGI-BIN/WCONSOLE.DLL with your email and password. (Note: Where you see “yourdomain”, type in your domain. Example: mail.johnsmith.com) Select the “Auto Reply” tab. Check the “Enable auto reply” box. Check the “Reply once” box. Fill in the auto reply message you want to leave people when they email you. Then […]

How to reset email password (Superaccount)

Here is the step by step instructions how to reset a password for an email account within the customer control panel if you have a SuperAccount. Login at  SuperAccount Control Panel with the main account’s username and password. Click on the Website Link. Click on the Email link. Click on Manage mailboxes. Select your domain […]