Webmail

Default Folder Settings in Webmail (POA)

When you go under settings and set the option to “Empty trash when logging out” and it doesn’t work, that mean the trash folder wasn’t being indicated as the trash folder under the special folders section, you indicate the trash folder is the trash folder in special folders so this option will work.  

Permanently delete email via webmail (Superaccount)

The webmail interface acts just like your mail program at home. When you delete an email message, the message is stored in your deleted items directory, unless you update this option. You will have to login, go to the folders link and delete the email out of the Deleted Items directory. Or a faster method […]

How to change your font size in new webmail interface (POA)

Here are the steps you take to change your font size in the new webmail interface. 1. Login with your email address and password. 2. Click on the Settings link at the top right hand corner. 3. Click on “Composing Messages” link. 4. Under the “Main Options” section, you’ll see the “Default front HTML Message” […]

Viewing All Folders in New Webmail Interface (POA)

When you log into the new Webmail interface, you may find that not all your email folders are not showing  when you login. Here are the steps you need to take to get all your folders to show up. 1. Login at the Webmail interface with your email address and password. You’ll see your current […]

Add signature via webmail (POA)

Here are the steps to set up your signature on the new web-mail.infoquest.com webmail interface. 1. Login at https://web-mail.infoquest.com with your email address and password. 2. Click on the “Settings” link at the top right hand corner. 3. Click on “Identities” link. 4. On the column to the right select your identity, there you can […]