Control Panel

How to set your default document page in your control panel (POA)

Here are the steps to set your default documents page in your customer control panel. Log into the Customer Control Panel with your main account’s username and password. Click on the “Websites” tab. Click on your domain. Click on the “Web Hosting Settings” link. Click on the “Default Documents” tab. Click the “Edit” link. Move […]

How to update your contact information in your Customer Control Panel (POA)

Here are the step to update your contact information in your Control Panel. Login at the Customer Control Panel Once logged in, click on the “Account” tab. Click on the “Account Settings” link. Then click on “Edit Account Settings” link in the top bar. Update your contact information as needed then click the “Save” button. […]

How to change your Connection Limits & Connection Timeout (POA)

By default the InfoQuest POA System has connection and time settings that are set for basic websites. If you’re creating a custom website with PHP, ASP, .NET…etc, you may want to increase your Connection Limits and Connection Timeouts on your account. Here are the steps to make those changes. Log into the Customer Control Panel […]

Forgot Password for Control Panel (POA)

Here are the steps to reset your account’s password for the POA customer account control panel. You are at the Customer Control Panel, click on the “Forgot Password?” link. A new window will come up, type in your account’s username and click “Submit”. An email will get sent to the email address on the username’s […]

How to Manage DNS entries (POA)

1.      Login at the Customer Control Panel with your main account’s username and password. 2.      Once logged in, click on the “Hosted Domains” Tab. 3.      Click on the domain you wish to manage. 4.      On the next page, click the “DNS” tab. 5.      Then click […]

Update Directory Path for Website (POA)

If you want to change the path to the folder of where you domain name is currently pointing to in the POA control panel, here are the steps below on how to do that. 1.    Login at the Customer Control Panel with your main account’s username and password. 2.    Click on the “Hosted […]

Changing your admin password on account (POA)

Here are the step to change your main account’s username’s password. Log into the Customer Control Panel with your main account’s username and password. Click on the “Account” tab. Click on the “Admins” link. You’ll see your username, to the right of it you’ll see the “Change Password” link, click it. Type in your current […]

How To Install WordPress (POA)

This short video shows how easy it is to install WordPress through the InfoQuest Customer Control Panel Click below to play video. Click the bottom right hand “square” to the right of the YouTube icon to go to full screen.

Adding MIME Types For Your Account (POA)

Here are the steps you would take to add MIME Types to your account. Log into the Customer Control Panel with your main account’s username and password. Click on “Hosted Domains”. Select your domain. Click on “Web Hosting Settings”. Click on the “MIME Types” tab. Click the Define New MIME Type link. Type in the […]

Update Main Account’s Company Information (POA)

Here are the steps to update your Company’s Account Information. Log into the Customer Control Panel with your main account’s username and password. Click on the “Account” Tab. Click on “Account Settings“. Click on “Edit Account Settings” button. On the next screen you can update your company information and click “Save“.