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Customer Feedback & Ideas for InfoQuest

We love your feedback and look forward to hearing from you. Our Help Center includes a number of articles to get you started, and our feedback forums are a great place to post your ideas and vote up others. Please share your ideas to help us build a service that best fits your needs.

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Top ideas from the community

Knowledge Base

  1. Applications 

    1. Application vault update frequency
    2. Application upgrade button disabled
  2. Billing 

    1. Update my billing information for my POA account.
    2. I have a SuperAccount, how do I update my billing information?
    3. I have a HSPC account, how do I update my billing information?
  3. Cold Fusion 

    1. Cold fusion setup on WN-500S
    2. Cold Fusion DSN not working
  4. Control Panel 

    1. Forgot Password for Control Panel
    2. How to change your Connection Limits & Connection Timeout in your POA Control Panel
    3. How to update your contact information in your Customer Control Panel.
    4. How to set your default document page in your control panel.
    5. How to set your "Connection Limits" in your control panel.
  5. Databases 

    1. External access to MySQL databases
    2. How to create a DSN connection in the POA CP.
    3. How to manage your MS SQL Database.
  6. Datacenter 

    1. What are the Benefits of Datacenter Colocation
    2. The New Rules for Choosing Physical Appliances in a Virtual World
    3. Don’t Be a Puppet of Your Backup Strategy
  7. Domains 

    1. Change Domain Renewal Settings
    2. Update DNS (Domain Name Servers)
    3. Purchase Hosting for Existing Domain
    4. How can I edit my DNS records in my POA Account?
  8. Email 

    1. How to configure Outlook 2010 using IMAP or POP3
    2. How to configure iPad using Microsoft Exchange
    3. How to manually configure Outlook 2007 using Microsoft Exchange
    4. How to manually configure Outlook 2010 using Microsoft Exchange
    5. How to configure Outlook: Mac 2011 using IMAP or POP3
  9. FTP 

    1. How to create another FTP user for SuperAccount.
  10. Hosted Exchange 

    1. Hybrid Email Hosting with Hosted Exchange
    2. Changing your Hosted Exchange Account Password
    3. How to increase Hosted Exchange mailbox size.
    4. Switching over to Hosted Exchange Mail Services Procedures
  11. IP Addresses 

    1. Enable New Exclusive IP Address for Website Hosting
  12. Plesk 

    1. Adding Domain to Plesk Control Panel for VPS Customers
    2. How do I login to Plesk CP for my VPS from the POA Control Panel.
    3. Adding Domains to your VPS if you use Plesk!
    4. Setting Mime Types in Plesk CP
  13. SSL Certificates 

    1. Buying a Digital Certificate through InfoQuest.
  14. Voice Over IP 

    1. How QoS Impacts Your VoIP Calls
    2. What is Voice Over IP
  15. VPS FAQs 

    1. How to install CentOS Linux updates on a VPS
    2. I can no longer access my CentOS VPS by SSH after making changes to the firewall
    3. I can no longer RDP to my Windows VPS after making changes to the firewall
    4. How do I find a file on a CentOS VPS?
    5. How do I find out how much storage and inodes are available on my CentOS VPS?
  16. Webmail 

    1. Email forwarding via webmail.
    2. Can an email user change their password through webmail
    3. How to change the settings to permanently delete email through webmail.
  17. Websites 

    1. Hosting Multiple Domains on One IP Address (SuperAccount)
    2. How can I add an additional FTP user for POA accounts.
    3. Where can I find the FTP information for my POA account?
    4. How do I target specific devices using CSS
    5. How to generate a CSR, purchase & Install the Certificate in the POA System
  18. All articles 

    1. How QoS Impacts Your VoIP Calls
    2. How to configure Outlook 2010 using IMAP or POP3
    3. Hosting Multiple Domains on One IP Address (SuperAccount)
    4. Email forwarding via webmail.
    5. Application vault update frequency
    118 articles 

Feedback and Knowledge Base