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InfoQuest.Com Knowledgbase

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Knowledge Base

  1. Billing 

    1. Update my billing information for my POA account.
    2. I have a SuperAccount, how do I update my billing information?
    3. I have a HSPC account, how do I update my billing information?
    4. Where do I find my Invoices for my account? (POA)
    5. How to switch your billing to PayPal
  2. Cold Fusion 

    1. Cold fusion setup on WN-500S
    2. Cold Fusion DSN not working
  3. Control Panel 

    1. Forgot Password for Control Panel
    2. How to change your Connection Limits & Connection Timeout in your POA Control Panel
    3. How to update your contact information in your Customer Control Panel.
    4. How to set your default document page in your control panel.
    5. How to clear/remove files through the Control Panel.
  4. Data Center 

    1. Top 10 Reasons to use Data Center Colocation
    2. What are the Benefits of Data Center Colocation
    3. The Financial Case for Moving to the Cloud
    4. The New Rules for Choosing Physical Appliances in a Virtual World
    5. Don’t Be a Puppet of Your Backup Strategy
  5. Databases 

    1. External access to MySQL databases
    2. How to create a DSN connection in the POA CP.
    3. How to manage your MS SQL Database.
    4. Upgrade MySQL to 5.6 on Plesk VPS
  6. Domains 

    1. ICANN's Domain Transfer Policy
    2. Change Domain Renewal Settings
    3. Update DNS (Domain Name Servers)
    4. Purchase Hosting for Existing Domain
    5. How can I edit my DNS records in my POA Account?
  7. Email 

    1. How to configure Outlook 2010 using IMAP or POP3 (Email Setup)
    2. How to configure Outlook: Mac 2011 using IMAP or POP3 (Email Setup)
    3. How to configure Windows Vista Mail using IMAP or POP3 (Email Setup)
    4. How to configure Mac Mail using IMAP or POP3 (Email Setup)
    5. How to configure Mozilla Thunderbird using IMAP or POP3 (Email Setup)
  8. FTP 

    1. How to create another FTP user for SuperAccount.
    2. How can I add an additional FTP user for POA accounts.
    3. Setting Up FTP User in Plesk (VPS)
    4. Where can I find the FTP information for my POA account?
  9. Hosted Exchange 

    1. Hybrid Email Hosting with Hosted Exchange
    2. Changing your Hosted Exchange Account Password
    3. How to increase Hosted Exchange mailbox size.
    4. Switching over to Hosted Exchange Mail Services Procedures
    5. How to sign up for Hybrid Hosted Exchange services.
  10. Hosting 

    1. Where can I go to give InfoQuest a review?
    2. Adding MIME Types For Your Account. (POA)
    3. Can I host multiple domains with InfoQuest's WordPress Hosting Plans?
    4. Managing your InfoQuest POA Account
    5. Managing your InfoQuest SuperAccount
  11. IP Addresses 

    1. Enable New Exclusive IP Address for Website Hosting
    2. Changing from a Shared IP address to a Dedicated/New Exclusive IP address.
  12. Plesk 

    1. Adding Domain to Plesk Control Panel for VPS Customers
    2. How do I login to Plesk CP for my VPS from the POA Control Panel.
    3. Adding Domains to your VPS if you use Plesk!
    4. Setting Mime Types in Plesk CP
    5. How do I install new components in Plesk?
  13. SSL Certificates 

    1. Moving your website to HTTPS
    2. Buying a Digital Certificate through InfoQuest.
    3. Purchase & Install Digital SSL Certificates
    4. SSL Digital Certificates
    5. How to create a CSR, Purchase and Install a SSL Certificate.
  14. Voice Over IP 

    1. Virtualize Your Phone System
    2. How QoS Impacts Your VoIP Calls
    3. What is Voice Over IP
  15. VPS (Virtual Private Server) 

    1. How to install CentOS Linux updates on a VPS
    2. I can no longer access my CentOS VPS by SSH after making changes to the firewall
    3. I can no longer RDP to my Windows VPS after making changes to the firewall
    4. How do I find a file on a CentOS or Linux VPS?
    5. How do I find out how much storage and inodes are available on my CentOS VPS?
  16. Webmail 

    1. Can I setup email forwarding via webmail?
    2. Can an email user change their password through webmail?
    3. Changing settings to permanently delete email through webmail "SuperAccount".
    4. Default Folder Settings On New Webmail Interface (
    5. How to change your font size in new webmail interface.
  17. Websites 

    1. How To Install WordPress
    2. Hosting Multiple Domains on One IP Address (SuperAccount)
    3. How to modify CSS on Mobile Devices
    4. Change Your Domain Name using WordPress
    5. How to enable .NET 4.0 for your POA Account.
  18. All articles 

    1. How to configure Outlook 2010 using IMAP or POP3 (Email Setup)
    2. Can I setup email forwarding via webmail?
    3. External access to MySQL databases
    4. Cold fusion setup on WN-500S
    5. Update my billing information for my POA account.
    250 articles 

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