Here are the steps to update your credit card information. Login at https://cp.infoquest.com with your main account’s username and password. Click on the Account tab. Click on the “Payment Methods” link. Either edit your existing card or click the “Add New Credit or Debit Card” button.   Here are the steps to update your Account […]

Here are the step to change your main account’s username’s password. Log into the Customer Control Panel with your main account’s username and password. Click on the “Account” tab. Click on the “Admins” link. You’ll see your username, to the right of it you’ll see the “Change Password” link, click it. Type in your current […]

Here are the steps to change from a shared IP address to a dedicated / New Exclusive IP address. If you have an older WN300 subscription or higher you can start right away. If you have a Web Hosting or WebSolo or higher subscription, you will need to first purchase an IP address before you […]

With the Windows Shared Web Hosting accounts (for the WN-300 and above or WebSolo, WebTeam, or WebPro plas), there exists the ability to add an exclusive dedicated IP Address to the hosting for a website under one of those plans. From the hosting control panel you will need to change the ip for that site […]

Here are the steps to take to password protect a directory on your website in InfoQuest’s POA system. Login at the Customer Control Panel with your main account’s username and password. Click on “Create User” on the Home tab. Type in the “Display Name”. Type in the username you want to create “Username@Yourdomain”. Type in […]

Here are the steps you need to take to upload your websites content up to the server. 1. Log in the Customer Control Panel with your main account’s username and password you used when you signed up for the account. 2. Click on “Hosted Domains” tab. 3. Click on the domain name in question. 4. […]

If you add a new service user or FTP user to your account, the system will disable anonymous access to your site and your website will require a username and password to view your site. Here are the steps to turn anonymous access back on so your site can be viewed without requiring a username […]

Here are the steps to view your AWStats report.  You must first have them enabled for 24 hours before you can review your stats. 1. Log into the Customer Control Panel with your main account’s username and password. 2. Click on the “More Services” tab. 3. Click on the “AWStats Web Statistics” link. 4. Click […]

Here are the step to delete a domain from your shared hosting account. 1.      Log into the Customer Control Panel with your main account’s username and password. 2.      Click on the “Hosted Domains” tab. 3.      Click on the domain you want to remove. 4.      Click on “Delete” link. 5.      Confirm the deletion.

Here are the steps to restart your website through the POA customer control panel. 1. Log into the Customer Control Panel with your main account’s username and password. 2. Click on the “Websites“ tab. 3. Click on the “Domain” in question. 4. Click on “Web Hosting Settings” link. 5. At the bottom of the page […]