Website Hosting

Password protecting a folder on your site (POA)

Here are the steps to take to password protect a directory on your website in InfoQuest’s POA system. Login at the Customer Control Panel with your main account’s username and password. Click on “Create User” on the Home tab. Type in the “Display Name”. Type in the username you want to create “Username@Yourdomain”. Type in […]

How to upload website (POA)

Here are the steps you need to take to upload your websites content up to the server. 1. Log in the Customer Control Panel with your main account’s username and password you used when you signed up for the account. 2. Click on “Hosted Domains” tab. 3. Click on the domain name in question. 4. […]

How to access WordPress files (POA)

There are many ways to manage a WordPress site. For most people doing most of the work within the WordPress Dashboard is enough but for more advanced users who like to have access to the actual WordPress files themselves here is how you access them when you install WordPress through our Application Vault. Connect to […]

How to enable Anonymous Access (POA)

If you add a new service user or FTP user to your account, the system will disable anonymous access to your site and your website will require a username and password to view your site. Here are the steps to turn anonymous access back on so your site can be viewed without requiring a username […]

How to change WordPress siteURL to IP address using phpmyadmin (POA)

You only need to do this in most cases when migrating a website to a new WordPress application or an existing WordPress site from one host to another. Within the customer control panel via https://cp.infoquest.com > Click the More Services Tab > Click Databases > Click the database name > Click the link to Browse […]

View AWStats (POA)

Here are the steps to view your AWStats report.  You must first have them enabled for 24 hours before you can review your stats. 1. Log into the Customer Control Panel with your main account’s username and password. 2. Click on the “More Services” tab. 3. Click on the “AWStats Web Statistics” link. 4. Click […]

How to Delete a domain (POA)

Here are the step to delete a domain from your shared hosting account. 1.      Log into the Customer Control Panel with your main account’s username and password. 2.      Click on the “Hosted Domains” tab. 3.      Click on the domain you want to remove. 4.      Click on “Delete” link. 5.      Confirm the deletion.

How to stop or start your website (POA)

Here are the steps to restart your website through the POA customer control panel. 1. Log into the Customer Control Panel with your main account’s username and password. 2. Click on the “Websites“ tab. 3. Click on the “Domain” in question. 4. Click on “Web Hosting Settings” link. 5. At the bottom of the page […]

Changing the WordPress URL Path to web root “/” or another path (POA)

So you already have a live website with InfoQuest but you want to develop a new WordPress site behind the scenes without affecting the live site. Here is how you can accomplish this without interruption. To install WordPress, we recommend using the automatic install method from the Application Tab within the Customer Control Panel Once […]

How to Redirect a Registered Domain (POA)

Redirecting Domains with Frame and Standard Forwarding From the Customer Control Panel , you can setup Frame forwarding or Standard forwarding for your domain.  Here is how. You’ll need to go to Hosted Domains. Click on each Domain, click on Add Hosting under the Hosting Service section. From the “Hosting” drop down, select either Frame […]