Website Hosting

How to change the WordPress site URL (POA)

For example if you’re developing a new WordPress site behind the scenes of your live site you may need to change the siteURL to an IP address. Here are four ways you can change your site URL. Option 1 – WordPress Dashboard – Click Settings > General screen in a single site installation of WordPress, […]

How to move a WordPress site from one host to another (POA)

Here are the detailed steps how to successfully move a complete WordPress installation from one host to another. There are two ways to accomplish this, either you migrate the site manually or using a WordPress Plugin. Since there are many WordPress Plugins available that assist in a site migration we will only focus on the […]

How to move a Drupal site from one host to another

Here are the detailed steps how to successfully move a complete Drupal installation from one host to another. The documentation on drupal.org is not necessarily clear, here are the exact steps how to move a complete site including your Drupal mysql database. Migrating Drupal on your OLD host: Backup your whole home directory from your […]

Remove index.php from WordPress URL (POA)

To remove index.php from your WordPress URL you will need to do two things. The first step is updating the Permalinks within the WordPress Dashboard. Login to your WordPress Dashboard and Click Settings > Permalinks. Under Common Settings, Select Custom Structure and in the text field enter /%postname%/  Click Save Changes The second step is […]

How to disable all WordPress plugins using MySQL (POA)

Login at https://cp.infoquest.com with your main account’s username and password. Before beginning, make a backup copy of your database. Then, login to your database using phpMyAdmin, and navigate to the “active_plugins” column of the “wp_options” table Once the active_plugins column appears, click to edit it. You will see something similar to the following, depending on […]

How to enable .NET 4.0 (POA)

If you’re on the New POA system after February 9th, 2015, here are the steps to enable ASP.NET 4.0 for your account. Login with your main account’s username and password at the Customer Control Panel Click on the “Websites” tab. Click on your domain name. Click on “Web Hosting Settings”. You’ll see all the different […]

Change Your Domain Name using WordPress (POA)

There are a number of reasons you may want to change your domain name. For example your company may change it’s name, your may be re-branding, you may have forgotten to renew your domain and lost it, you may be building the site with a temporary domain name but for whatever reason, it can be […]

Purchase & Install Digital SSL Certificate (POA)

Here are the steps to generate a Certificate CSR and then install it after you’ve purchased your SSL Certificate. Log into the Customer Control Panel Click on Account Tab, then click Account Settings, then More Tools. Click on SSL Certificates. Click on “Create Certificate Signing Request” button. Select 2048 bit, fill in your information.  Remember […]

Where can I find the FTP information (POA)

Here is where you can find your FTP IP address, login information in the customer control panel. Log in the Customer Control Panel with your main account’s username and password. Once logged in, click on the “Websites” tab. Click on your Domain name. On the next page, click on “Web Hosting Settings” At the bottom […]

Add an additional FTP user (POA)

Here are the step to add additional FTP user for your POA account. 1. Log into your Customer Control Panel 2. From the Home tab, click the Users link. 3. Click Add New Service User link. 4. Fill in the Display Name. 5. Type in the new login and for what domain this is for. […]