Some customers were having issues with authenticating sending out emails from their Hosted Exchange accounts on their MAC devices. Solution: 2nd tier support at Apple knowledgeable engineer isolated the issue to a known anomaly that Apple is already working on but has not confirmed to techs or the public. In case anything similar comes up […]

Here is the information you’ll need to use to connect to Zoom using your Hosted Exchange Account with InfoQuest. 1. Exchange Login/Username: Full Email address. 2. Exchange Login Password: Your Exchange Password 3. Exchange Version: Make sure it’s the latest version. 4. EWS URL: https://exchange.infoquesthost.com/EWS/Exchange.asmx 5. Then click the Authorize button.

To setup your Hosted Exchange 2019 mailbox on your iPhone for iOS18, follow these instructions: Navigate to your iPhone “Settings” Scroll down and then select “APPS” Scroll down and then select “Mail” Select “Accounts” Select “Add Account” Select “Microsoft Exchange” Enter the E-mail Address and a Description for the account Select Configure Manually Enter the […]

Here are the step to setup your Hosted Exchange Email account on your MAC Mail program.   Start the default mac mail program When prompted to choose a mail account provider, choose “Microsoft Exchange” Enter any value for “Name” Enter your full email address for “Email Address” Click “Sign In” Click “Configure Manually” Enter your exchange […]

To setup your Hosted Exchange 2013 mailbox on your Android, follow these instructions: Navigate to your “Mail” app In the Top Left, Select the “Burger Menu” Select the “Cog” icon Select “Add Account” Select “Exchange” Enter the E-mail Address and Password for your account Select Manual Setup In the “Domain\Username” field, enter your E-Mail Address […]

To setup your Hosted Exchange 2019 mailbox on your Android, follow these instructions: Navigate to your “Mail” app In the Top Left, Select the “Burger Menu” Select the “Cog” icon Select “Add Account” Select “Exchange” Enter the E-mail Address and Password for your account Select Manual Setup In the “Domain\Username” field, enter your E-Mail Address […]

To setup your Hosted Exchange 2019 mailbox on your iPhone, follow these instructions: Navigate to your iPhone “Settings” Scroll down and then select “Mail” Select “Accounts” Select “Add Account” Select “Microsoft Exchange” Enter the E-mail Address and a Description for the account Select Configure Manually Enter the Password associated with the mailbox In the “Server” […]

To setup your Hosted Exchange 2013 mailbox on your iPhone, follow these instructions: Navigate to your iPhone “Settings” Scroll down and then select “Mail” Select “Accounts” Select “Add Account” Select “Microsoft Exchange” Enter the E-mail Address and a Description for the account Select Configure Manually Enter the Password associated with the mailbox In the “Server” […]

Now that you’ve been upgraded to the new Exchange Server, you can either login to the new Exchange server using the Outlook Web App via https://exchange.infoquesthost.com or configure Outlook using the following steps: The following step can be taken below if your current profile doesn’t update to the new server automatically.  It just depends on […]

If you’re doing a search in Outlook and you get the following message “Lets look on your computer instead”, Here is what you can do to help correct this issue. Fix requires adding a registry key (DWORD) with a value of 1.  The location and key that needs created are:  HKEY_CURRENT_USER\software\microsoft\office\16.0\outlook\search DWORD: DisableServerAssistedSearch After that […]