Here are the steps to setup forwarding your email address on your SuperAccount or FPToday system to another email address. 1. Browse to “http://mail.”yourdomain“. Example: http://mail.yourdomain.com 2. Login with the specific email address and password for that email address. 3. You’ll see the “Forward mail to:” section, type in the email address where you want […]

Here are the instructions on removing email account through the SuperAccount’s customer control panel. 1.  Log into the Customer Control Panel with your main account’s username and password 2. Click on the Website Link. 3. Click on the Email link. 4. Click on manage mailboxes. 5. Select your domain name. 6. At the next page […]

Here are the step by step instructions on how to add an email account for your domain in the POA system. 1. Log into the Customer Control Panel with your main account’s username and password. 2. Click on the “Mail” tab in green at the top. 3. Click the “Add New Mailbox” button/link. 4. Select […]

Here is the step by step instructions how to create a new email account within the customer control panel if you have a SuperAccount. Login at  SuperAccount Control Panel with the main account’s username and password. Click on the Website Link. Click on the Email link. Click on Manage mailboxes. Select your domain name. At […]

When you delete an email account from your account, you will need to delete the user as well before you can add the email address again. Here are the step to complete this process. 1. Log into the Customer Control Panel , with your main account’s username and password. 2. Click on the “Users” tab. […]

Here are the steps to change your password to your standard POA email address. 1.      Login at the Customer Control Panel with your email address and existing password. 2.      Once logged in, under the “User Account” tab, click the “Login” link. 3.      Click the “Change Password” button. 4.      Type in your old password in the […]

To have your Apple Mail remove messages from the server when you check mail (using POP), you will follow these steps: • After opening the Apple Mail program, click on “Mail” from the menu at the top. • Click on “Preferences” • Click on “Accounts” (the @ symbol) • If you have more than one mail […]

In order to use an email alias as a distribution list you first need to create the e-mail address within the Customer Control Panel > Mail Tab > Add New Mailbox. Enter the Display name, login, and password for the e-mail address > Click Next Uncheck (disable) Storage Enable Mail Forwarding and then enter all […]

How do I add Spam protection, Whitelist or Blacklist email addresses for my domain or email address? To protect yourself against SPAM or White list email addresses, you have 2 options with our hosted solutions. Option 1:  All of our Website and Email Hosting subscriptions include basic SPAM Protection. You can enable this per mailbox […]

If you’re unable to send or receive mail and/or if you’re receiving messages that your mailbox quota has been exceeded your mailbox is probably full. You can confirm this by logging into your Customer Control Panel > click the Mail Tab, look under the Storage Size column. To empty your mailbox you have a number […]