Are you receiving the following error when emailing users within the same domain name? Diagnostic information for administrators: Generating server: EXMBX01.infoquest.com IMCEAEX-_O=HOSTEDEXCHANGE_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=mailbox@uniqtest2007dom.com Remote Server returned ‘550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found’ Within Outlook, Click the File Tab > Click Options > Click Mail then scroll down and click the button labeled “Empty Auto-Complete List”. This will […]

Here are the steps to setup Thunderbird for Hosted Exchange using an IMAP connection. 1. Launch Mozilla Thunderbird. 2. Under Accounts menu click Create a new account: Email. The Account Wizard starts. 3. At the welcome screen click Skip this and use my existing email. 4. Fill out the form that appears: A. In the […]

We can provide hosted Exchange accounts for a few mailboxes while the rest of their mailboxes continue to reside on another mail server. Here is how it can be done. Your domain name is called yourdomain.com; that email for yourdomain.com is on another email server. You would like username@yourdomain.com to use a Hosted Exchange Server […]

OVERVIEW: This article is a step by step instructions on how to create a backup of your current Outlook profile and how to import it into your new Hosted Exchange account you have with InfoQuest. Below are the step by step instructions on how to setup your Hosted Exchange Services email accounts in Outlook. It […]

If your Hosted Exchange Box is getting low on space, you’ll need to purchase more space before you can edit your box and increase your limits. Below are the steps to take to increase your Hosted Exchange Box limits. Login at Customer Control Panel with your main account’s username and password. Click on the “Account” […]

Here are the steps to change your password on your InfoQuest Hosted Exchange Email Account. Login at Customer Control Panel with your email address & current password. Once logged in, under the “User Account” tab, click the “Login” link. You’ll see your Display Name and your email address listed and below that the “Change Password” […]

Using InfoQuest Email and Hosted Exchange on the Same Domain InfoQuest can provide Hosted Exchange accounts for a few mailboxes while the rest of your mailboxes continue to reside on the existing mail server. To accomplish this follow these instructions. To select the best Hosted Exchange subscription for your needs, Click here to check out […]

You created a Calendar in Hosted Microsoft Exchange and you’re sharing it to users in your organization but the problem you’re having is your users can see the shared calendar in Outlook but not on their iOS devices. Here is how you resolve this problem: 1. Log into outlook web app via https://exchange.infoquest.com/ > In the […]

If you have “Hosted Exchange” hosting with InfoQuest. Here are the steps you’ll need to take to get it setup in Outlook 2013. 1. Wherever you’re doing DNS for your domain, you need add a CNAME called “autodiscover” and have it point to “exchangeauto.infoquest.com“. 2. Example: Your domain name is johnsmith.com, you would create the […]

If you have Exchange Hosting with InfoQuest here are the steps you’ll need to take to get it setup in Outlook 2016. 1. Wherever you’re doing DNS for your domain, you need add a CNAME called “autodiscover” and have it point to “exchangeauto.infoquest.com“. 2. Example: Your domain name is johnsmith.com, you would create the CNAME […]