NOTE: You can find your Incoming/Outgoing server information in your customer control panel or you can email support@infoquest.com and we can confirm your server information for you. In Outlook click on the “File” tab. Click on “Add Account” button. Click on the “Manual Setup or additional server types”, then click Next. Select the POP3 or […]

Here are the step you need to take to change your settings in your iPhone for your “Deleted Items, Sent Items…etc., to go the iPhone folders or on the server. NOTE: Make sure you’re on the latest iOS update for you iPhone. 1. On your iPhone, click the “Settings” icon. 2. Click on Mail, then […]

Here are the steps of adding an email account through the InfoQuest POA customer control panel. 1. Log into the Customer Control Panel with your main account’s username and password. 2. Click on the Mail tab at the top. 3. Click on +Add New Mailbox. 4. Click the New Service User button, and click Next. […]

Here are the steps to set up your signature on the new web-mail.infoquest.com webmail interface. 1. Login at https://web-mail.infoquest.com with your email address and password. 2. Click on the “Settings” link at the top right hand corner. 3. Click on “Identities” link. 4. On the column to the right select your identity, there you can […]

Here are the steps to setup auto archive for Outlook 2016. Use the archive feature in Outlook 2016 to keep your mailbox from growing out of control. When you archive email, it saves the messages in another Outlook data file (.pst), which you can open at any time. Then the Outlook file that you work […]

If you’re Outlook program has cached an old email address or a bad email address, here are the steps to clear the cached “Auto-Complete” for the Email addresses. Open Outlook. Click the File tab at the top of the screen. Click Options. In the “Outlook Options” window, click the Mail tab in the left hand […]

Here are the steps to backup and restore if you’re using Outlook for Mac. 1. Once Outlook for Mac is open, click on “Tools“, then click on “Export“. 2. Outlook for Mac will ask you to select what you want to backup, on the next screen check the box “Outlook for Mac Data File (.olm)”. […]

Below is the steps to set your Outlook program back to normal email setup. Recent Microsoft updates changed the option where you don’t have the option to get to advance settings without going through other multiple steps. 1. Exit Outlook. 2. Click Start, click click Run and type “regedit” and hit Enter. 3. Navigate to […]