When using an IMAP email account, an IMAP folder list can be downloaded that displays all the folders contained in your account on the mail server. You can then select which folders that you want to subscribe to or view on your computer. In Mail, in the Navigation Pane, right-click the top folder for your […]

Here are mail server settings you need to use if you’re trying to setup your email account with an IMAP connection with iPhone Outlook App. You have to specify the port after the mail server with this mail application. Below are what the mail servers and ports should be typed in as. username: full email […]

If you set up your email account in Outlook 2010 or higher with an IMAP connection, here are the step to subscribe to the folders you see on the server. In Outlook, click on the Folders tab, then click the “IMAP Folders” button. Click on Query, your list of folders should appear. Highlight the folders […]

Here are the steps to setup forwarding your email address on your SuperAccount or FPToday system to another email address. 1. Browse to “http://mail.”yourdomain“. Example: http://mail.yourdomain.com 2. Login with the specific email address and password for that email address. 3. You’ll see the “Forward mail to:” section, type in the email address where you want […]

Here are the instructions on removing email account through the SuperAccount’s customer control panel. 1.  Log into the Customer Control Panel with your main account’s username and password 2. Click on the Website Link. 3. Click on the Email link. 4. Click on manage mailboxes. 5. Select your domain name. 6. At the next page […]

Here are the step by step instructions on how to add an email account for your domain in the POA system. 1. Log into the Customer Control Panel with your main account’s username and password. 2. Click on the “Mail” tab in green at the top. 3. Click the “Add New Mailbox” button/link. 4. Select […]

Here is the step by step instructions how to create a new email account within the customer control panel if you have a SuperAccount. Login at  SuperAccount Control Panel with the main account’s username and password. Click on the Website Link. Click on the Email link. Click on Manage mailboxes. Select your domain name. At […]

When you delete an email account from your account, you will need to delete the user as well before you can add the email address again. Here are the step to complete this process. 1. Log into the Customer Control Panel , with your main account’s username and password. 2. Click on the “Users” tab. […]

Here are the steps to change your password to your standard POA email address. 1.      Login at the Customer Control Panel with your email address and existing password. 2.      Once logged in, under the “User Account” tab, click the “Login” link. 3.      Click the “Change Password” button. 4.      Type in your old password in the […]

To have your Apple Mail remove messages from the server when you check mail (using POP), you will follow these steps: • After opening the Apple Mail program, click on “Mail” from the menu at the top. • Click on “Preferences” • Click on “Accounts” (the @ symbol) • If you have more than one mail […]