If you’re on the New POA system after February 9th, 2015, here are the steps to enable ASP.NET 4.0 for your account. Login with your main account’s username and password at the Customer Control Panel Click on the “Websites” tab. Click on your domain name. Click on “Web Hosting Settings”. You’ll see all the different […]

There may be time where you can’t access your VPS through Plesk or RDP due various reasons and you’ll need to restart your server. Below are the steps to take to restart your VPS through the customer control panel whether you have a Windows or Linux operating system. 1. Log into the Customer Control Panel […]

Login to the Customer Control Panel Under the VPS subscription, Click on “VPS Management” tab You’ll find several sub menu tabs.  Click on the “Manual Backups” subtab Click the “Add new backup” button, fill out the form Provide the Backup Name and choose the Backup Type, Click Next Click the Finish button to start the […]

Here are the step by step instructions on how to add a SSL certificate through Plesk. 1. Log into the Customer Control Panel with your main account’s username and password. 2. Once logged in you’ll see a link that says “Login via IP Address” under the Parallels Plesk Panel section at the bottom left hand […]

Here are the steps to generate a Certificate CSR and then install it after you’ve purchased your SSL Certificate. Log into the Customer Control Panel Click on Account Tab, then click Account Settings, then More Tools. Click on SSL Certificates. Click on “Create Certificate Signing Request” button. Select 2048 bit, fill in your information.  Remember […]

If your Hosted Exchange Box is getting low on space, you’ll need to purchase more space before you can edit your box and increase your limits. Below are the steps to take to increase your Hosted Exchange Box limits. Login at Customer Control Panel with your main account’s username and password. Click on the “Account” […]

Here are the steps to change your password on your InfoQuest Hosted Exchange Email Account. Login at Customer Control Panel with your email address & current password. Once logged in, under the “User Account” tab, click the “Login” link. You’ll see your Display Name and your email address listed and below that the “Change Password” […]

Here is where you can find your FTP IP address, login information in the customer control panel. Log in the Customer Control Panel with your main account’s username and password. Once logged in, click on the “Websites” tab. Click on your Domain name. On the next page, click on “Web Hosting Settings” At the bottom […]

Here are the step to add additional FTP user for your POA account. 1. Log into your Customer Control Panel 2. From the Home tab, click the Users link. 3. Click Add New Service User link. 4. Fill in the Display Name. 5. Type in the new login and for what domain this is for. […]

Here is how you add another FTP user to your SuperAccount to access your site’s content or specific folders within your site. Login at SuperAccount Control Panel with your main account’s username and password. Once logged in, go to the Website link on the left hand side. Click on the FTP link. Click on Manage […]