InfoQuest Knowledgebase InfoQuest Knowledgebase

  • Home
  • Knowledgebase
    • Billing
    • Control Panel
    • Data Center
    • Databases
    • Domains
    • Email
    • FTP
    • Hosted Exchange
    • SSL Certificates
    • Virtual Private Servers
    • Webmail
    • Website Hosting
  • FAQ
  • Contact
  • Visit InfoQuest.com
Home / Email / Outlook 2016 Issues with seeing email in Inbox with IMAP connection (POA)

Outlook 2016 Issues with seeing email in Inbox with IMAP connection (POA)

It appears that Outlook 2016 has some issues with email not showing up in the inbox after you’ve configured it.

This is a known bug that Microsoft says they’ll be addressing it.

If your email is not showing up in your “Inbox” after you’ve configured it, you’ll need to do the following steps.

Click on the “File” tab.

Click on “Account Settings”

Double click your account.

Click on “More Settings“.

Click on the “Advance” tab.

Where you see the “Root Folder Path” section, type the word “Inbox”.

Click OK, then click Next, then it will do a TEST send and receive.

Click OK, then click Finish.

Then your email will show up in your Inbox again.

Email

Related Articles

  • Hosted Exchange 2019 iPhone Setup Instructions iOS18
  • iPhone IMAP Email Setup (iOS18 or higher)
  • iPhone Outlook App IMAP setup
  • Google Rejecting Email from IMAIL Hosted Account due to SPF Record

Knowledgebase Categories

  • 7Billing
  • 50Control Panel
  • 4Data Center
  • 4Databases
  • 12Domains
  • 58Email
  • 4FTP
  • 38Hosted Exchange
  • 7SSL Certificates
  • 25Virtual Private Servers
  • 5Webmail
  • 47Website Hosting

Most Helpful Articles

  • How to change WordPress siteURL to IP address using phpmyadmin (POA)
  • Remove index.php from WordPress URL (POA)
  • How To Setup An Archive Folder in Outlook for MAC (POA)
  • How to Redirect a Registered Domain (POA)
  • Share Exchange Outlook calendar on iOS devices (POA)
  • Changing the WordPress URL Path to web root “/” or another path (POA)
  • Where do I go to leave positive feedback for support?
Copyright © 2020 - InfoQuest Technologies, Inc.