1. Open Mozilla Thunderbird. 2. On main screen click the “Email” icon under the “Create a new account“:. 3. Select “Skip this and use my existing email” . 4. Type in your Full name, your email address and password, make sure “Remember Password” is checked, and click “Continue“. 5. Next window will come up, click […]

Automatically synchronize your email for access from any desktop or mobile device. 1. Open Microsoft Outlook from the Dock 2. Click Outlook > Preferences 3. Click Accounts 4. Click the “+” Button > Select E-Mail… from the Drop-down Menu 5. Fill in the fields with your account information (E-mail Address, Password, Username (Full E-mail), Type […]

Open Outlook 2010 Click File Click Add Account Select the option “Manually configure server settings or additional server types, Click Next Select the option “Internet E-mail“, Click Next In “Your Name:” Field, type in your Full Name In the “Email Address” field, type in your full email address. Under the “Account Type” Select POP3 or […]

It appears that Outlook 2016 has some issues with email not showing up in the inbox after you’ve configured it. This is a known bug that Microsoft says they’ll be addressing it. If your email is not showing up in your “Inbox” after you’ve configured it, you’ll need to do the following steps. Click on […]

If Outlook is not searching all of your email correctly, you can rebuild the Outlook search index to fix this: Click on File then Options. Select Search on the left then click Indexing Options. Click Advanced. Click the Rebuild button.

Log into the Customer Control Panel with your main account’s username and password. Once logged in, click on the “Mail” tab. Select the “email address” you’d like to manage. Click on the “Change Password” button Type in the new password. Confirm new password. Submit. Click on the “Mail” Tab again. Select the email account again. […]

Here are the steps to setup email forwarding for your shared InfoQuest POA email account. Log into the https://cp.infoquest.com/single.html with your main account’s username and password. Select the subscription from the drop down section (top right hand corner under your name) that contains your email hosting plan. Select the “Mail” tab If needed, create the […]

Here are the step by step instructions on how to setup a POP account in Outlook 2016. NOTE: You can find your Incoming/Outgoing server information in your customer control panel or you can email support@infoquest.com and we can confirm your server information for you. In Outlook click on the “File” tab. Click on the “Add […]

Here are the step by step instructions on how to setup a IMAP account in Outlook 2016. NOTE: You can find your Incoming/Outgoing server information in your customer control panel or you can email support@infoquest.com and we can confirm your server information for you. In Outlook click on the “File” tab. Click on the “Add […]

NOTE: You can find your Incoming/Outgoing server information in your customer control panel or you can email support@infoquest.com and we can confirm your server information for you. In Outlook click on the “File” tab. Click on “Add Account” button. Click on the “Manual Setup or additional server types”, then click Next. Select the POP3 or […]