Here are the steps to get the FTP login information.
Log in the Customer Control Panel with your main account’s username and password you used when you signed up for the account.
Once logged in, click on the "Websites” tab. Click on your Domain name.
On the next page, click on “Web Hosting Settings”
At the bottom of the next page under the “FTP Configuration” section, you’ll see the IP address & Username.
Just use the IP address in your FTP program, do not type in ftp:// before the IP address.
You’ll see the username to the right of the “Login” section w00****
To view your password, click the Edit button, then click the View Password link and your password will appear.
To change the password, click the “Edit” Button, type in the password you want to use and then submit.