CONTACT US: 1-800-622-4403
Domains To Datacenter Since 1994

Application upgrade button disabled

A newer version of my application is available, but the upgrade button is disabled so I can’t upgrade to the newer version. Why?

The vendor can specify in the newer version of the application to allow or disallow upgrades to it.

They may not allow an upgrade due to a change in the way data is stored for example.

In this case you can either continue to use your current version, or uninstall it and then install the newer version of the application.

Make certain you have a copy of any data that is important to you before removing the application.

Feedback and Knowledge Base