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Knowledge Base

  1. Applications 

    1. Application vault update frequency
    2. Application upgrade button disabled
  2. Billing 

    1. Update my billing information for my POA account.
    2. I have a SuperAccount, how do I update my billing information?
    3. I have a HSPC account, how do I update my billing information?
    4. Where do I find my Invoices for my account? (POA)
    5. How to switch your billing to PayPal
  3. CDO Coding 

    1. Using CDOSYS with POA accounts without authentication
    2. Using CDOSYS with POA accounts with authentication
    3. Permanent 301 redirect
  4. Coding 

    1. Using a Web.Config Redirect
  5. Cold Fusion 

    1. Cold fusion setup on WN-500S
    2. Cold Fusion DSN not working
  6. Control Panel 

    1. Forgot Password for Control Panel
    2. How to change your Connection Limits & Connection Timeout in your POA Control Panel
    3. How to update your contact information in your Customer Control Panel.
    4. How to set your default document page in your control panel.
    5. How to set your "Connection Limits" in your control panel.
  7. Databases 

    1. External access to MySQL databases
    2. How to create a DSN connection in the POA CP.
    3. How to manage your MS SQL Database.
    4. Upgrade MySQL to 5.6 on Plesk VPS
  8. Datacenter 

    1. Top 10 Reasons to use Datacenter Colocation
    2. What are the Benefits of Datacenter Colocation
    3. The Financial Case for Moving to the Cloud
    4. The New Rules for Choosing Physical Appliances in a Virtual World
    5. Don’t Be a Puppet of Your Backup Strategy
  9. Domains 

    1. ICANN's Domain Transfer Policy
    2. Change Domain Renewal Settings
    3. Update DNS (Domain Name Servers)
    4. Purchase Hosting for Existing Domain
    5. How can I edit my DNS records in my POA Account?
  10. Email 

    1. How to configure Outlook 2010 using IMAP or POP3 (Email Setup)
    2. How to configure Outlook: Mac 2011 using IMAP or POP3 (Email Setup)
    3. How to configure Windows Vista Mail using IMAP or POP3 (Email Setup)
    4. How to configure Mac Mail using IMAP or POP3 (Email Setup)
    5. How to configure Mozilla Thunderbird using IMAP or POP3 (Email Setup)
  11. FTP 

    1. How to create another FTP user for SuperAccount.
    2. How can I add an additional FTP user for POA accounts.
    3. Setting Up FTP User in Plesk (VPS)
  12. Hosted Exchange 

    1. Hybrid Email Hosting with Hosted Exchange
    2. Changing your Hosted Exchange Account Password
    3. How to increase Hosted Exchange mailbox size.
    4. Switching over to Hosted Exchange Mail Services Procedures
    5. How to setup Exchange using Outlook 2016
  13. Hosting 

    1. Where can I go to give InfoQuest a review?
    2. Adding MIME Types For Your Account. (POA)
  14. IP Addresses 

    1. Enable New Exclusive IP Address for Website Hosting
    2. Changing from a Shared IP address to a Dedicated/New Exclusive IP address.
  15. Plesk 

    1. Adding Domain to Plesk Control Panel for VPS Customers
    2. How do I login to Plesk CP for my VPS from the POA Control Panel.
    3. Adding Domains to your VPS if you use Plesk!
    4. Setting Mime Types in Plesk CP
    5. How do I install new components in Plesk?
  16. SSL Certificates 

    1. Buying a Digital Certificate through InfoQuest.
    2. Purchase & Install Digital Certificates
    3. Digital Certificates
    4. SSL Certificates
    5. How to create a CSR, Purchase and Install a Certificate.
  17. Voice Over IP 

    1. Virtualize Your Phone System
    2. How QoS Impacts Your VoIP Calls
    3. What is Voice Over IP
  18. VPS (Virtual Private Server) 

    1. How to install CentOS Linux updates on a VPS
    2. I can no longer access my CentOS VPS by SSH after making changes to the firewall
    3. I can no longer RDP to my Windows VPS after making changes to the firewall
    4. How do I find a file on a CentOS VPS?
    5. How do I find out how much storage and inodes are available on my CentOS VPS?
  19. Webmail 

    1. Email forwarding via webmail.
    2. Can an email user change their password through webmail
    3. How to change the settings to permanently delete email through webmail.
    4. Changing settings to permanently delete email through webmail "SuperAccount".
  20. Websites 

    1. How To Install WordPress
    2. Hosting Multiple Domains on One IP Address (SuperAccount)
    3. Where can I find the FTP information for my POA account?
    4. How to modify CSS on Mobile Devices
    5. How to generate a CSR, purchase & Install the Certificate in the POA System
  21. All articles 

    1. How to configure Outlook 2010 using IMAP or POP3 (Email Setup)
    2. Email forwarding via webmail.
    3. Application vault update frequency
    4. External access to MySQL databases
    5. Cold fusion setup on WN-500S

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